• General Questions
• Fees and Payment

1. How do I get started?
2. Does it cost anything to become an Associate?
3. Can a non-profit-making organisation join the Associates Programme?
4. Does my Web site qualify for the Associates Programme?
5. Can I participate if I live outside the UK?
6. Can I apply to the Associates Programme more than once?
7. How should I design my Web site?
8. I don't know how to write HTML or use my site development tool, will Jewishbooksonline help me?
9. How do I know which titles I should feature?
10. How can I get Jewishbooksonline to add books to the catalogue?
11. I have more than one URL. Can I register all of them as Jewishbooksonline Associates?
12. Can I take the order on my Web site and just send the customer and order information to Jewishbooksonline?

1. How do I get started?

• Read the Jewishbooksonline Associates Programme Operating Agreement.
• Sign Up: Fill out a brief online registration form.
  You'll receive an immediate e-mail welcoming you to the programme and giving you instructions on how to get started building your shop. We typically review registration forms within one business day. After your site has been approved, you'll be able to set up your links as per the Linking Instructions
• Start Earning Referral Fees.
  You'll automatically be eligible to earn referral fees for sales generated by your links once your site has been approved. You'll always have access to your earnings and traffic reports through logging on to Associates Central. The reports will show you what your visitors are buying, how much they are buying, and what your earnings are on those purchases. With that information, you can optimise your shop and make the most of your relationship with us. Referral fees are paid at the end of each quarter.

2. Does it cost anything to become an Associate?

No, there are no fees of any kind for applying to and participating in the Jewishbooksonline Associates Programme. There is no charge to apply and there is no minimum sales requirement or sales quota you must reach before earning referral fees with our programme. You start earning straight away.

3. Can a non-profit-making organisation join the Associates Programme?

Yes, we encourage non-profit-making organisations to join our programme. Joining the Jewishbooksonline Associates Programme can add value to your site while bringing you a new revenue stream for your organisation.

4. Does my Web site qualify for the Associates Programme?

Most Web sites will qualify to participate in the programme; however, we may reject Web sites that we determine are unsuitable.

Examples of sites that would NOT qualify for participation include:
Sites that promote sexually explicit material
Sites that promote violence
Sites that promote discrimination based on race, sex, religion, national origin, physical disability, sexual orientation, or age
Sites that promote illegal activities
Sites that violate intellectual property rights

5. Can I participate if I live outside the United Kingdom?

Yes, you may participate in the Jewishbooksonline Associates Programme if you live outside the United Kingdom. We have Associates from all over the world and are working hard to add even more. All you need to join is a Web site (or an idea for a Web site) that does not:

Promote sexually explicit materials
Promote violence
Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age
Promote illegal activities
Violate intellectual property rights

6. Can I apply to the Associates Programme more than once?

Yes, you may submit multiple applications. Each application will generate its own unique Associates ID. Each application will ensure you get a separate payment for each account you hold.

7. How should I design my Web site?

Every Associate site is unique, and we don't provide any kind of standard template for you to start with. That's because in almost every case, successful associates will have either a pre-existing Web site or an idea for a Web site in mind when they join the programme. You should try to make your recommendations or links to Jewishbooksonline look and feel like the rest of your site. If you don't yet have a Web site, your options are endless and we encourage you to give the site its own unique character.

8. I don't know how to write HTML or use my site development tool, will Jewishbooksonline help me?

Even though we won't be able to help you build your Web site or help you learn HTML, we've made linking to us easy through our linking methods area. From individual product links to special subject page links, we'll have links that will enhance your site and earn you referral fees.

9. How do I know which titles to feature?

You should recommend or refer visitors to items that relate to your Web site's content. If your site is focused on a particular area of interest, you might start with the classics on the topic items that you've already read, heard, or seen and enjoyed.

Keeping your shop up-to-date means adding more items and possibly removing some as time passes. You should also keep track of trade journals, newsgroups and press coverage that pertain to your topic of interest. You can also sign up to our Delivers e-mail service which is sent out by our editors who pick titles in specific category areas.

If you don't want to suggest any particular titles, you can link directly to our homepage. You will earn referral fees on all qualifying items sold to visitors originating from your site.

10. How can I get Jewishbooksonline to add books to the catalogue?

If you're an author or book publisher, please visit our Publisher Page . There you'll find everything you need to know about submitting new items. Authors can add their own comments to their catalogue entries, building a stronger sense of community around themselves and their works along with enhancing sales.

11. I have more than one URL. Can I register all of them as Jewishbooksonline Associates?

You have two options:

• You can sign up once for all of your URLs. If you choose this option, you will see all of your earnings and traffic details for all of your sites in one report. You will have one Associates ID, and there will be no way for you to know which of your sites is generating the most sales.

• You can sign up separately for each URL you own. This option will provide you with a separate Associates ID for each site you maintain. Most Associates prefer this option so that they can see the breakdown of earnings and traffic for each site. You will also receive a separate payment for each account. For accounting purposes, we will not combine payments from multiple accounts.

12. Can I take the order on my Web site and just send the customer and order information to Jewishbooksonline?

No. By using our system to take orders, you ensure that your visitors get the most up-to-date information and ordering options available from Jewishbooksonline. In addition, a customer's contact and billing information is crucial to our ability to offer the best customer service of any company on the Web. Let Jewishbooksonline, the experts in e-commerce, take care of everything, and then sit back and enjoy the immediate value you add to your Web site by participating in the Associates Programme.

Referral Fees and Payment

1. How much does Jewishbooksonline pay me in referral fees?
2. How does Jewishbooksonline track orders coming from my Web site?
3. Does Jewishbooksonline have an online reporting feature so that I can keep track of my earnings and traffic?
4. What products qualify for referral fees and how are these fees calculated?
5. When and how do I get paid?
6. Will I earn referral fees for personal orders that I make through my Web site?
7. Can I get store credit?
8. Do I have to meet sales quotas or performance tiers before I can earn fees?

1. How much does Jewishbooksonline pay me in referral fees?

You'll be paid 5% for individually linked books that you feature on your site. You will also be paid 5% for any incremental purchases your visitors make after following one of your links to our site. For any sales generated through homepage links, or subject-page links, you'll be paid 5% in referral fees.

2. How does Jewishbooksonline track orders coming from my Web site?

An Associates ID is assigned when you sign up through our online form. Links from Associates Web sites to Jewishbooksonline use a special format that includes this code. Every time a customer follows one of those links to our site, this unique URL tells us which title to display as well as which Associate sent the customer to us.

3. Does Jewishbooksonline have an online reporting feature so that I can keep track of my earnings and traffic?

We certainly do! It allows you to view reports on how many visitors you sent to Jewishbooksonline, which items were purchased and the referral fees you have earned from those sales. You can also update details about your Associates account with Jewishbooksonline, use the latest images and create easy-to-use and fun links from your site to ours. Simply login here or if you are not already an Jewishbooksonline Associate, join now.

4. What products qualify for referral fees and how are the fees calculated?

Referral fees are earned item by item:

• You earn a referral fee on each qualifying sale, as long as the customer accepts and pays for the item. The referral fee is 5% of the selling price of books.
• Out-of-print items do not qualify for referral fees.
• See the complete text of the Operating Agreement for details.

Each item you include in your shop will be sold by Jewishbooksonline to your visitors at the same price offered in the Jewishbooksonline catalogue. Any discount offered to our customers will also apply to customers who follow special links from your Web site. Because prices fluctuate, it is not recommended that Associates post price information on their Web sites.

5. When and how do I get paid?

We will pay you referral fees on a quarterly basis. Approximately 30 days following the end of each calendar quarter (March 31, June 30, September 30, December 31), we will send you a quarterly report and a payment for the referral fees on earned products that were dispatched during that quarter. The Operating Agreement states that if the fees payable to you for any calendar quarter are less than £25.00, we will hold those fees until the total amount due is at least £25.00 or (if earlier) until the Agreement with you is terminated.

If a product that generated a referral fee is returned by the customer, we will deduct the corresponding fee from your next quarterly payment. If there is no subsequent payment, we reserve the right to send you a bill for the fee at the end of the following quarter.

6. Will I earn referral fees for personal orders that I make through my Web site?

As stated in the Operating Agreement, we do not pay referral fees for personal orders. The nature of the marketing agreement between Jewishbooksonline and its Associates involves the payment of referral fees for referring new customers. It is important that we are paying for new customers and not simply providing Associates additional discounts above and beyond the already discounted items offered by Jewishbooksonline.

7. Can I receive my referral fees as store credit instead?

No.

8. Do I have to meet sales quotas or performance tiers before I can earn fees?

No, unlike many other Associates-style programmes, we do not require our Associates to meet sales quotas or performance tiers to earn their fees. We pay 5% for sales of qualifying books regardless of how much you sell.